CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT NIGERIA

CHARTERED INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT

*GET CERTIFICATIONS AND GET YOUR DREAM JOB*

These are the new approved Certifications, from the Board of the *Chartered Institute of Customer Relationship Management Nigeria*

All interested applicants should email us their CV: info@ogf-academy.com or *WhatsApp* is on +2348185000488 for membership assessment.

Applicants will be assessed on their education, training, knowledge, skill and experience (K.S.E.). Due consideration will be given to those who are qualified only by practical experience.

There are many people who, through no fault of their own, have not had the opportunity to gain academic qualifications during their careers. These people may also apply for membership based on their own individual merits, practical experience and position.

This is a direct membership certification is without lectures and exams and it's based on work experience only for working professionals

Entry Requirements: Holders of HND, B.Sc or Professional Certificates in any course of study, but MUST have minimum of 2 years work experience in the field of Human Resources, Customer Care, Call Centre, Customer Relation, Customer Service, Front Desk Officer, Marketing, Business Mgt, Public Relations, etc.

SINGLE CERTIFICATIONS*
1. Certified Customer Service Professional (CCSP)
2. Certified Customer Service Manager (CCSM)   
3. Certified Customer Care Professional (CCCP)
4. Certified Customer Care Manager (CCCM)
5. Certified Customer Service Consultant (CCSC)
6. Certified Customer Service Specialist (CCSS)
7. Certified Customer Service Organizational (CCSO)
8. Certified Call Centre Professional (CCCP)

Types of Membership*
1.    Associate Member
2.    Full Member
3.    Fellow Member
4.    Corporate Member

Direct Membership Fees*
All new membership applications are approved by the National Council on a monthly basis.

1. *Associate Member*: This is for an individual working in the field of Customer Care, Call Centre Management, Customer Relation, Customer Service, Front Desk Officer, Marketing etc at entry level or with less than 3 years’ experience.

PROCESSING:         N50,000
Membership Fee:     N55,000
Induction:               N20,000
Plague:                   N15,000
*Total:                   N140,000.00*
- *Plus one Single chosen certification from the above list 1 - 8*

2. *Full Member:* This is for an individual working in the field of Customer Care, Call Centre Management, Customer Relation, Customer Service, Front Desk Officer, Marketing etc  with more than 5 years’ experience.

PROCESSING:      N50,000.00
Membership Fee     N70,000.00
Induction               N25,000.00
Plague                   N15,000.00
*Total                   N160,000.00*
- *Plus one Single chosen certification from the above list 1 - 8*

3. *Fellow Member* This is for Directors of companies, Senior Managers in Customer Care, Call Centre Management, Customer Relation, Customer Service, Front Desk Officer, Marketing etc  with more than 15 years’ experience.
Or Through invitation by the Council and must have been a Full member for 7 years

PROCESSING:       N70,000
Membership Fee:     N150,000.
Induction:               N60,000
Plague:                   N20,000
*Total:                   N300,000*
- *Plus one Single chosen certification from the above list 1 - 8*

4. *Corporate Member*
PROCESSING:       N60,000
Membership Fee:     N150,000
The annual fee:       N50,000
*Total:                   N280,000*
- *Plus one Single chosen certification from the above list 1 - 8*

*Application Form*: AVAILABLE AT:
OMNIBUS RESOURCES AND TRAINING CENTRE, 18 ALAFIA STREET, OFF NELSONCOLE AVENUE, OFF IJU ROAD BY STERLING BANK, CHURCH BUS STOP, IFAKO-IJAIYE, LAGOS.
WHATSAPP: +2348185000488
EMAIL: INFO@OGF-ACADEMY.COM

*Payment Options*
Bank: UBA PLC
Name: OMNIBUS GLOBAL FOUNDATION
Account No.: 2084651967

*Group Discount* of 20% will be given to Group Membership Registration from (3 to 5)

*FOR FURTHER ENQUIRIES, PLEASE KINDLY CONTACT:
OMNIBUS RESOURCES AND TRAINING CENTRE, 18 ALAFIA STREET, OFF NELSONCOLE AVENUE, OFF IJU ROAD BY STERLING BANK, CHURCH BUS STOP, IFAKO-IJAIYE, LAGOS.
WHATSAPP: +2348185000488
EMAIL: INFO@OGF-ACADEMY.COM